Do you collect in hotels?
Of course! Do not forget to indicate during your order all the necessary information so that your delivery person can find you.
You can leave your order at the reception, in this case, you must prepare a note on your bag indicating whether you want :
- laundry by the kilo
- or laundry by the piece.
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Can you collect my items at a different address?
Unfortunately no, for operational and logistical reasons, we are unable to collect and deliver your laundry to two different addresses.
Unit cleaning
When our driver comes to your door to collect your belongings you can ask him to clean the unit. He will then present you with a black bag in which to put your clothes. It is crucial that you count our items with our driver so that we can track your ...
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Center articles in ticket comments Add inline feedback to ...
How can I place an order?
You can do it directly on our website or on our iOs / Android application application. Indicate an address (do not forget to include any information that would help our delivery people to find you) and select the dates and times of collection and ...